“Rosters, participant records, incidents, and documents all live in the same place, so I spend my day making decisions instead of chasing information across systems.”
AI-native care management for Australia's NDIS providers
Built by Australian disability service providers — for every disability service provider in Australia.
Run rostering, participant records, billing, compliance, and team workflows from one connected NDIS app.
From providers, for Australian providers
Effie, working
The 6am callout. The unfilled shift.
Handled before your first coffee.
Watch Effie work inside the real product — summarising context, spotting risk, and preparing the next step. Your team reviews and approves; nothing ships without a human.
One shift, start to finish
Follow one piece of work
all the way through Effica.
Keep scrolling and watch the work happen — the quote prices itself, the roster fills, the claim validates. 8 moments, one connected platform.
01Win the work
HCeContractingQuotesDaniel BStage 1
AS
PulseQuotesService Agreements10Tenancy Agreements1Estimate CalculatorPricing
Quote workspace
Schedule of Supports
Build the quote support schedule, funding, and client-ready export from one workspace.
Preview PDFSend for signature
Participant
Daniel B #430001246
Quote
SA-2026-0246
365-day service periodQuote / SOS draft
Support itemRatio · bandHoursAmount
Assistance with self-care — weekday daytime01_011_0107_1_1
1:1 · 06:00–14:00
416 h$28,371Community access — Saturday04_104_0125_6_1
2:1 · priced per worker2:1 ratio
104 h$18,077Sleepover — overnight support01_010_0107_1_1
Passive · weekend carve-outSleepover
52 nights$14,914Service period
365 days
30/06/2026 → 29/06/2027
Agreement funding
$61,362
Core · Daily activities
Release periods
12 monthly
evenly · $5,113.50 each
NDIS price guide 2026–27 · ratios & sleepovers priced
Total funding$61,362
02Deliver the day
HCeRosteringPulse
AS
PulseRosterTimesheetsLiveWorker Requests4Leave2LogsGroups
Rostering Pulse
One dot per shift. Colour shows fill risk; size shows shift duration. Dense bands are grouped into numbered bubbles.
35 shiftsAll bands Dates
113
Key
Unfilled12
At risk6
In progress3
Confirmed11
Completed3
Shift duration →
That red cluster is Tuesday. Want me to look?
HCeDashboard
AS
Open incidents18▲ +2 highPARActive participants945SHFToday shifts12/15WRKActive workers1,252/1,258REFActive referrals5,339TIMPending timesheets2,379
Conversation with Effie
Confirmation-first routing from live data.
Why is Tuesday red on the pulse?
Two overnight callouts at Fern St. Tuesday needs 2 workers with medication competency within 20 min travel. I ranked 4 — Zoe W and Omar S fit best, no fatigue-rule conflicts.
Fill them and let the coordinator know.
Fill 2 unfilled shifts · Tue 7 Jul
Zoe W and Omar S ranked · funding checked, $418 within plan
Queued for approval · Sarah notifiedWorkers notified on publish
Ask about rosters, claims, participants… or just dictate
2Act
Fill unfilled shifts
next 14 days
10Clear
Confirm clean timesheets
last 14 days
24Clear
Generate draft invoices
last 30 days
5Clear
Prepare NDIA claim batch
last 30 days
7Watch
Generate this month's reports
due this month
HCeRosteringRoster
AS
PulseRosterTimesheetsLiveWorker Requests4Leave2LogsGroups
Roster cuesAI2UNF2HRS64hREV5OT0PUB7ACC1
CalendarListLive MapFilter7 Jul 2026Create baseFill with EffieRoster tools
Rows · Participants Week timeline Select
Find participant
Mon 6
Tue 7
Wed 8
Thu 9
Fri 10
Sat 11
Sun 12
DB
Daniel B
Active · Roster: 3 shifts · 24h
Funding: ok to plan endSOS active
6am–2pm
Maya G
StandardOpen6am–2pm
6am–2pm
Zoe W
AI filled2pm–10pm
Liam T
Standard6am–2pm
Priya M
StandardFS
Fern St · Sleepover
Active · Roster: 2 shifts · 16h
Funds $18,204 leftSOS active
Open10pm–6am
10pm–6am
Omar S
AI filled10pm–6am
Noah R
Sleepover10pm–6am
Ava K
Sleepover“Fill my empty shifts”
2 shifts assigned · UNF 2 → 0 · workers notifiedTuesday · 6:55am
Good morning, Omar
Daniel B · SIL morning
06–14Fern St House · medication at 8:00
Clock on
Clocked on 6:58am · location verified
Care notes
Breakfast finished — good appetite this morning.
8:00 medication given and recorded ✓
Shift complete · notes on the record
03Get paid. Stay compliant.
HCeFinanceClaims
AS
PulsePay periodsBillingPayroll ExportsFunding MonitorClaims
Claims
Every NDIS claim line, what the NDIA did with it, and the cash that landed.
Finance logsUpload NDIS portal files
Ready to claim
$12,480
3 lines on 2 invoices
Waiting on NDIA
$6,060.00
0 over 7 working days
Paid
$41,220
this fortnight
Rejected
$0.00
0 lines
Claim linesBulk uploadsPayment runs
Search…FilterSubmitted: 06/07 — 12/073 lines · week 28
Participant / invoiceService dateAmountStateReason
Daniel BINV-2026-0412 · 01_011_0107_1_1
07/07/2026$545.60 ValidatedPrice guide match · plan fundedDaniel BINV-2026-0412 · 04_104_0125_6_1
11/07/2026$347.62 Validated2:1 ratio priced per workerFern St HouseINV-2026-0413 · 01_010_0107_1_1
08/07/2026$286.56 ValidatedSleepover band · weekend carve-outPrice guide check · 2026–273 of 3 lines validated
Claim total$12,480
Batch for NDIAHCeFinancePayroll Exports
AS
PulsePay periodsBillingPayroll ExportsFunding MonitorClaims
Payroll Exports
12 payroll files · $53,525.55 gross loaded
xeroConnected · Horizon Care (AU)Generate payroll file
Gross loaded
$18,204.60
pay run 6–12 Jul · staged
Timesheets
42
approved in Finance
Invoices to Xero
12
synced · reconciliation ready
Reconciled
100%
no spreadsheet in between
Search…Filter12 payroll files
ExportPay periodFormatGrossGeneratedStatus
PEX-20260706-20260712 Download audit pack
06/07/2026 → 12/07/2026EH CSV$18,204.6013/07/2026StagedEmployment HeroPEX-20260629-20260705 Download audit pack
29/06/2026 → 05/07/2026EH CSV$17,418.2006/07/2026GeneratedPEX-20260622-20260628 Download audit pack
22/06/2026 → 28/06/2026EH CSV$17,902.7529/06/2026GeneratedINV-2026-0412 synced to XeroNDIA payment run reconciledClawback refund posted
Claims out, payroll staged. Nothing left in a spreadsheet.
HCeFinanceFunding Monitor
AS
PulsePay periodsBillingPayroll ExportsFunding MonitorClaims
Funding Monitor
Every plan, its burn, and what needs a decision before it becomes a problem.
Export selected
Live budget
$412,900
38 active plans
Paid
$281,450
68% of budget
Remaining
$131,450
after pipeline
Critical
2
need a decision this week
AllCriticalWatchHealthyAlerts
Participant · fundingBudgetPaidLeftRisk
DB
$61,362$41,726$19,636Watch · burn ahead of timeDaniel BCore · Daily activities · ends 14 Mar 2027
MK
$18,240$9,850$8,390HealthyMia KCore · Community access · ends 30 Nov 2026
LT
$9,600$8,736$864Critical · 6 weeks leftLeo TCapacity building · ends 31 Oct 2026
I flagged two documents while you slept.
NDIS consent · expires in 12 daysService agreement · renewal due
Quoted. Rostered. Delivered. Claimed. Paid. Watched.
That's one shift. Effica runs thousands of them a week without dropping the thread.
Provider reviews
What a real provider team says about Effica
From the team at Tibii, a registered NDIS provider delivering SIL, in-home, and community supports across Australia.
“I build and publish rosters with worker availability and funding context on the same screen. The spreadsheet juggling is gone.”
“Approved shifts carry straight through to timesheets and invoicing, so month-end is a review step rather than a rebuild.”
“The whole team works in one app, and Effie points people at what needs attention next. New starters find their feet quickly.”
Built on
Pricing
Simple per-user pricing for provider organisations.
One plan for the whole platform: rostering, participant records, billing, and compliance in one subscription, priced per active seat.
One simple plan
$19AUD per active user
per month, plus GST
Your team totalYour team total is $950 Australian dollars per month, plus GST, for 50 active seats
50 users1,500+ users
Every active seat is $19 AUD per month, plus GST. Plans start at 50 active seats. Effica Hire is a separate product and is not included in this subscription.
Who counts as an active seat
Office usersSupport-worker logins
Start your Effica workspace, or talk to us about fit for a multi-site provider rollout.
For your team
One bill for the whole team
Effica is billed to your organisation monthly. Staff, support workers, and coordinators simply sign in and work, on web and in the mobile app, with nothing to pay themselves.
Why teams switch
One subscription, fewer tools
Rostering, participant management, workforce, billing, documents, and compliance in one connected workspace, instead of a patchwork of point tools and spreadsheets.
Built for
Designed for complex, growing NDIS providers.
Plans start at 50 active seats. Effica delivers the strongest value for multi-team or multi-site providers who want to replace disconnected rostering, finance, workforce, compliance and participant-management tools.
Latest guides
Practical guides for NDIS providers.
Rostering, billing, compliance, and implementation.
Explore practical articles for provider teams reviewing service agreements, implementation, rostering, billing, and compliance workflows.
SCHADS rostering checksLatest14 July 20268 min read
SCHADS broken shifts and travel: NDIS rostering checks before payroll export
Keep broken-shift spans, travel evidence, minimum payment checks, timesheet approval, and claim-readiness boundaries reviewable.
Read guide
Cancellation billing workflow10 July 20268 min read
NDIS short-notice cancellation software: evidence, agreements, and billing review
Keep cancellation notice timing, service agreement terms, worker-pay evidence, waiver decisions, and billing review connected.
Read guide
NDIS billing softwareUpdated 3 August 20268 min read
NDIS billing software should close the claim-to-reconciliation loop
Keep claim inputs, payment reviews, bulk payment requests, and Xero reconciliation connected to the source support evidence.
Read guide
Common questions
Frequently asked questions
Built by Australian disability service providers — for every disability service provider in Australia. Run rostering, participant records, billing, compliance, and team workflows from one connected NDIS app.
Start Effica for your provider workflow.
Create your account on effica.com.au and use Effica for rostering, participant records, billing, compliance, and team operations.